Preguntas frecuentes

Es muy sencillo, solo debes agregar los artículos que deseas a tu carrito y cuando estés listo(a) entra a tu carrito de compra y da clic en finalizar pedido, después ingresa tus datos de envío y elige la forma de pago. ¡Listo! ¡En unos días tendrás en la puerta de tu casa tus productos!
Checa nuestra guía de compra.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here .

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy .
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

Yes, we offer full and partial refunds.

Please inquire for more information about our Refund policy.
Si, nuestras entregas son locales y nacionales. Usamos [paquetería 1], [paquetería 2] y [paquetería 3] para realizar nuestros envíos.
Conoce nuestras políticas de envíos.
In the case when the product and packaging are unopened and undamaged , you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used , you are eligible for a partial refund.

In the case when a product has been damaged , and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of notifying any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defect.
An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

Payments & Safety